Terms of use

BuildPocket is the trading name of Forward Made Ltd, a company registered in England and Wales (company number 17475416). Our registered office is 167–169 Great Portland Street, London, W1W 5PF, United Kingdom. These terms apply to your use of buildpocket.uk and to the BuildPocket digital products you purchase.

Using BuildPocket

BuildPocket provides planning tools, estimates and practical project information. It does not provide quotations, structural design, legal, tax, investment or regulated professional advice. You remain responsible for checking measurements, product specifications, permissions, site conditions, safety requirements and when to obtain competent professional advice.

Digital products and purchases

BuildPocket supplies downloadable digital products, including individual project packs, toolkits and bundles. The product, price, included files and current version are shown before purchase. Payment is one-off unless the purchase page explicitly states otherwise; current products are not subscriptions and do not create recurring billing.

Payment, delivery and access

Payment is processed securely by Stripe. We do not store full card details. Following successful payment and the required consent, immediate digital supply begins and the secure download or access route is provided by the method stated at checkout and in your confirmation.

Your secure download/access entitlement lasts for 90 days from the confirmed purchase. A file successfully downloaded during that period does not expire or stop working when the secure access period ends. You should keep your own copy of downloaded files.

Immediate digital supply and cancellation

If you ask us to begin supplying digital content immediately, checkout will ask for your express consent to immediate supply and acknowledgement that you lose the normal cancellation right once supply begins, where this applies. We do not rely on these terms alone as that consent. Your statutory consumer rights are not affected.

Refunds and statutory rights

Our Refunds and Digital Content Policy explains cancellation, access problems and refunds. Nothing in these terms excludes rights you have by law, including remedies for digital content that is faulty, misdescribed or does not conform to contract.

Personal use and intellectual property

The digital products, tools, text, graphics and other BuildPocket content are owned by or licensed to Forward Made Ltd. You may use them for your own project planning. You must not copy, resell, redistribute, publish, share commercially, reverse engineer, or make them available to others except where law permits.

Support

For payment, access or delivery help, email support@buildpocket.uk. Include your order reference where available, but never send card details by email.

Governing framework

These terms are governed by the laws of England and Wales. This does not remove any mandatory consumer protection that applies to you.